Hand turning a service level knob up to the maximum with a dial where it is written the word satisfaction. Concept image for illustration of Key Performance Indicator, KPI or customer loyalty.

Supporting Health and Social care providers to achieve Good and Outstanding Ratings

CQC Support  was set up by ex-regulatory inspectors, NHS Directors, Local Council Commissioners, Hospital Directors, care home managers to provide the required solution for health and social care providers. That means our support solutions are tailored and crafted to meet the needs, struggles and responsibilities of health and social care providers.

We provide an A-Z Health and social care solution to all our registered provider members.

We have a team of highly qualified health and social care consultants and experts supporting organisations to maintain good and outstanding CQC ratings and deliver quality care services

We support your service to achieve the requirements of  the CQC Key Line of Enquiry, ensuring your service remains Safe, Effective,  Caring, Responsive and Well Led.

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Our consultants have senior management experience working with the CQC, NHS, Local authority, Domiciliary care, Residential services, Nursing Homes and Supported Living services.

Your organisation  will be allocated a dedicated Consultant who will provide ongoing support to improve your service.

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BENEFITS:

Policies and Procedures:

We support you to have updated policies and procedures that meet your service need and CQC requirements.

Systems and Practices:

We support your organisation to maintain good and outstanding systems and practices that meet the CQC requirements and service user  needs.

Skills development/ Training:

We will create a Training Matrix  for your organisation and organise training for your team to ensure they are skilled to deliver quality services. We also provide funded Diploma qualification to your team.

Documentation Review:

We will review your working documentations on a monthly basis to ensure it continuously meet CQC Requirements.

Dedicated Helpline

You can contact us at anytime for all health and social care enquiries, support and Safeguarding matters.

All services and discount resources are available to certificate-holding alumni, associate members, and program participants.

Management Mentorship:

Your registered manager will be mentored by our Consultants and ongoing support will be provided to meet service needs.